Q. How much is shipping and how long will it take to receive my shoes?
Shipping costs and delivery times: Please allow a 48 hr. processing time Monday through Friday
| FedEx Ground |
10 working days |
$10.00 for the first pair
$5.00 each additional pair |
| UPS 3 Day Select |
3 working days |
$20.00 for the first pair
$5.00 each additional pair |
thebootlegger.com will ship your order to Alaska, Hawaii, and the U.S. Virgin Islands via the US Postal Service with shipping rates starting at around $35.00. We will also ship your order overseas or to Canada, but the shipping costs will vary depending on the country. The receiver must pay any customs tax that may apply. Please contact thebootlegger.com at (800)948-2564 with any iquiry regarding shipping.
Q. Can I return the item if it doesn't fit or if I don't like the color?
You may return any item purchased through thebootlegger.com within 45 days of your purchase, providing it is in resalable condition. We recommend that you wear the shoes inside to insure they fit properly, as we will not accept shoes that have been worn outside. A $5.00 fee will be applied to shoes that are not shipped back in the original box. We do not pay shipping on any returned items. Please return all items to:
The Bootlegger Cos
2901 Brooks St
Missoula MT 59801
800.948.2564
Q.
My browser keeps saying "No item in shopping cart". What should I do?
Please be sure that you have clicked the "add to cart" button when ordering
an item.
Q.
Is my credit card number secure?
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'.
Q.
Are the colors shown exactly what I will receive?
Please be aware that colors shown are approximations and all colors shown on line are further affected by the unique settings of your computer's monitor.
**Click Privacy Policies to view thebootlegger.com's stance on consumer privacy on their website.**
